Privora
Samsung

Samsung Secure Folder: how it works, how to use it and what it can't do

Secure Folder keeps photos and apps behind a second lock on Galaxy phones. Here's how to set it up – and the two things most people only find out when it's too late.

Samsung Galaxy S24 Ultra on a dark background
· Photo: SimonWaldherr, CC BY-SA 4.0, via Wikimedia Commons
In short

Secure Folder is a separate, Knox-encrypted space on Samsung Galaxy phones with its own lock. It is good at keeping photos and second copies of apps away from anyone using your unlocked phone. Two things catch people out: Samsung no longer makes new backups of it, and a forgotten PIN is only recoverable if you turned on “Reset with Samsung account” during setup.

Secure Folder has been part of Galaxy phones since 2017. It is built on Samsung Knox: everything inside is encrypted and kept apart from the rest of the phone, and you open it with its own PIN, password, pattern or fingerprint – not just your normal screen lock.

It works only on Samsung Galaxy phones and tablets running Android 7.0 or later, and it cannot be opened from a computer or the web. If your phone does not support it, the option simply does not appear.

How to set up Secure Folder

  1. Open the setting. Go to Settings > Security and privacy > More security settings > Secure Folder. On older software the menu was called Biometrics and security. There is also a Secure Folder tile in Quick Settings.
  2. Accept and sign in. Tap Continue, allow the permissions and sign in to your Samsung account if asked.
  3. Choose a lock. PIN, password or pattern, plus fingerprint on supported phones.
  4. Turn on “Reset with Samsung account”. This is the step people skip and regret: without it, a forgotten Secure Folder code cannot be recovered.
  5. Finish. A Secure Folder shortcut appears on your Home and Apps screens.

How to move photos into Secure Folder – and out again

From the Gallery or My Files

Select the photos, tap More and choose Move to Secure Folder. You don't need to open Secure Folder first.

From inside Secure Folder

Open Secure Folder, tap the three-dot menu and Add files, pick the files, then choose Copy (the original stays where it is) or Move (the original goes into Secure Folder). Only files stored on the phone or an SD card can be added – files that exist only in a cloud account can't.

Moving photos out

Inside Secure Folder, open My Files or Gallery, touch and hold the file, then More > Move out of Secure Folder.

If you chose Copy, the original is still in your Gallery – and possibly in Google Photos, its trash or a chat app. Hiding a copy doesn't hide the original.

How to hide and lock Secure Folder

What Secure Folder protects

What Secure Folder doesn’t do

Because there are no new Secure Folder backups, keep a separate copy of anything you can't afford to lose.

Secure Folder not working? Common problems and fixes

ProblemWhat to do
Forgot the PIN or passwordEnter a wrong code, tap Forgot > Reset and sign in to your Samsung account. Works only if the reset option was turned on; otherwise the folder has to be deleted and set up again.
Icon missing after an updateSwipe down with two fingers and tap the Secure Folder tile, or turn “Add Secure Folder to Apps screen” back on in Settings.
An app inside crashesUninstall the app inside Secure Folder, reinstall it from the Play Store and add it again.
“Lock and exit” is missingUpdate to the latest One UI 8 and restart the phone.
Not showing with another launcherSince One UI 8, third-party launchers aren't supported – use the Samsung launcher or the Quick Settings tile.
Nothing else worksSettings > Apps > Secure Folder > Storage > Clear data – but this deletes everything inside, so it's a last resort.

Secure Folder vs Locked Folder vs Private Space vs a vault app

Samsung Secure FolderGoogle Photos Locked FolderAndroid Private SpacePrivora (vault app)
Works onSamsung Galaxy, Android 7+Google Photos on AndroidAndroid 15+Android 9+
What it holdsPhotos, files, app copiesPhotos and videosApps and their filesPhotos, videos, documents, notes
Own lockYesNo – same as the screen lockOptionalYes – its own password
AccountSamsung account for resetGoogle accountGoogle account at setupNone
BackupsNo new backups; Smart SwitchOptional cloud backupNot documentedEncrypted backup file you store

Which one fits depends on what you need. If you mainly want a second copy of an app with a different account, Secure Folder or Private Space are built for that. If you want your photos encrypted with a password only you know, without an account and with backups you control, that is what a vault app like Privora is for.

Frequently asked questions

What is Secure Folder on a Samsung phone?

A separate, Knox-encrypted area on Galaxy phones and tablets for photos, files and copies of apps, opened with its own PIN, password, pattern or fingerprint.

Where is Secure Folder on Samsung?

Settings > Security and privacy > More security settings > Secure Folder (older phones: Biometrics and security). If set up and not hidden it's also on the Apps screen, and in the Quick Settings panel.

I forgot my Secure Folder PIN. How do I reset it?

Enter a wrong code, tap Forgot > Reset and sign in to your Samsung account. This only works if 'Reset with Samsung account' was enabled; otherwise you must delete and recreate Secure Folder and lose its contents.

Does Secure Folder back up to Samsung Cloud?

No longer. Samsung says Secure Folder backup is no longer supported; you can only restore older backups. To move to a new Galaxy use Smart Switch.

Can I use Secure Folder on a non-Samsung phone?

No. It works only on Galaxy phones and tablets and can't be opened from a computer or the web.

What happens if I uninstall Secure Folder?

Its contents are removed. During uninstall you can choose 'Move media files out of Secure Folder' first.

Does Secure Folder work on a rooted phone?

Samsung says customising the OS, rooting or a custom ROM causes Secure Folder to lock and its contents may become unavailable.

Secure Folder or Private Space – what's the difference?

Private Space is Android 15+'s built-in hidden area for apps; Secure Folder is Samsung's Knox-based equivalent. Since One UI 8 Secure Folder uses the same Private-profile architecture.

Sources

  1. Samsung US – Use the Secure Folder on your Galaxy phone or tablet
  2. Samsung UK – What is the Secure Folder and how do I use it?
  3. Samsung US – Unable to access Secure Folder on Galaxy phone or tablet (TSG10001553)
  4. Samsung Canada – Use Secure Folder on your Samsung Galaxy
  5. Samsung Australia – Setup Secure Folder on my Galaxy device
  6. Samsung Australia – Resetting my Secure Folder Passcode
  7. Samsung Newsroom UK – Your Privacy, Secured: Inside the Tech Powering More Secure, Personalised Galaxy AI Experiences
  8. SamMobile – One UI 8 fixes Samsung Secure Folder major security flaw
  9. SamMobile – Samsung officially releases Secure Folder for Galaxy S7 and S7 edge
  10. Google Photos Help – Hide sensitive photos & videos in Locked Folders
  11. Android (Google) – How to set up private space
  12. WhistleOut (Scott Houghton) – Private Space vs. Secure Folder: How to Hide Apps on Your Android Phone

Based on Samsung's support pages (US, UK, Canada, Australia), Samsung newsroom, Google and Android help pages and SamMobile, checked on 9 November 2026. Menus can differ slightly between One UI versions.